Business Analyst – Contract

Business Analyst – Contract

Dublin West
Posted 3 years ago

Business Analyst – Process Improvement

Position Description

The business analyst role is responsible for investigating business systems, identifying areas for improvement and bridging the needs of the business with the use of IT. The job holder will be required to manage and implement process and system improvement initiatives across the business, facilitate business and system change and deliver optimum process efficiency and effectiveness.
Key Responsibilities
-Identify areas for improvement, understand the business need, specify requirements and implement recommendations for increasing effectiveness of current processes
-Assist the business stakeholders in prioritising business requirements and defining new business processes
-Perform root cause analysis of problems, lead workshops and work closely with business users in order to identify and translate their needs into functional requirement specifications
-Produce detailed, high quality and clear documentation
-Work closely with technical team during the implementation phases to ensure common understanding, agreement and effective implementation of projects. Validate solution delivered and ensure it is fit for business purpose.
-Communicate in a clear and concise fashion to IT and business stakeholders at all levels during the project lifecycle to gain commitment and minimize the level of resistance to change
-Drive deliverables to completion within challenging timelines ensuring collaboration and effective communication with all stakeholders
-Work effectively with stakeholders located both locally and remotely
-Support UAT during all phases of testing to ensure requirements as detailed in the specification document have been delivered and are ready for release
-Work with IT & Business when new functionality is released to production to ensure a smooth transition to the new process. Where necessary devise detailed cut over plans to address potential operational impacts at cutover

Experience Required
– 4+ years’ experience in a Business Analyst role with a strong emphasis on process improvement
-Strong communication (written & verbal) and interpersonal skills
-Strong documentation skills, in particular writing detailed requirements specification documents in English for use by development and test teams
-Has worked on both large scale and smaller projects and been responsible for defining and designing business solutions
-Experience in Waterfall and/or Agile project methodology, experience in both beneficial
-Change Management experience
-Strong Knowledge of Microsoft Office ( Excel, Word)
-Knowledge of the insurance industry beneficial
-Qualification in Business Analysis beneficial

Behavioural Competencies
-Customer focused
-Strong communication (verbal & written)
-Ability to work effectively within a team environment
-Honesty and Integrity
-Proven ability to drive and manage change
-Demonstrable ability to think “outside of the box” and innovate
-Comfortable challenging the ideas of others

Job Features

Job CategoryBusiness/Systems Analysis

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